Borrower Portal Guide

Learn how to use the Beautifi Borrower Portal to access your account, manage your loan, and complete common tasks with ease.

Beautifi Borrower Portal

Beautifi logo

Step 1: Go to the Borrower Portal

To login to the Beautifi Borrower Portal, go to app.beautifi.com and you will see the following screen:

login screen1

Step 2: Select Returning Borrower

Navigate to the ‘Returning Borrower’ section through either of the following links:

login screen2

Step 3: Enter your verification code

You will then see the login screen for the Beautifi Borrower Portal. You can enter in either your email or phone number that you applied with and will be sent a one-time code. In the following screen, enter the one-time code to login.

login screen3 login screen4

You will then land on the ‘My Applications and Loans’ page where you will see any existing incomplete applications you have started and your existing loans. To see more details on your existing loans, click the ‘Loan Details’ action button under ‘My Loans’.

application list screen

From the Loan Details – Overview screen you have the ability to view and action the below items.

View

  1. Current Balance
  2. Status of the Loan
  3. Payment Amount
  4. Total Outstanding
  5. Past Due Amount
  6. Fee Balance
  7. Principal Progress
  8. Principal Paid
  9. Principal Remaining
  10. Payment History
loan details overview tab screen1

Action

loan details overview tab screen2

Pay Outstanding Balance

To pay your Outstanding Balance, click the ‘Pay Now’ button. Once you do, you will be prompted to enter in the amount you would like to pay, up to the Total Outstanding balance, and the date you would like to make your payment on, before submitting your request.

outstanding balance screen

Make an Additional Payment

To make an Additional Payment on your loan, click the ‘Make Additional Payment’ button. Once you do, you will be prompted to enter in the amount you would like to pay, and the date you would like to make your payment on. Please note, the first available date you will be able to select will be 7 days from the current date in order to ensure we are able to successfully process your payment. If your next scheduled payment is within the next 3 days, this button will be unavailable.

additional payment screen

Full Buyout of Loan

To complete a Full Buyout of your loan, click the ‘Full Buyout’ button. Once you do, you will be prompted to enter in the date you would like to make your Buyout. Please note, the first available date you will be able to select will be 7 days from the current date in order to ensure we are able to successfully process your payment. You are then able to select ‘Generate Quote’ which will confirm the final buyout amount as of the date you selected and allow you to download your statement and submit your buyout request. If your next scheduled payment is within the next 3 days, this button will be unavailable.

full buyout screen

If you elected to opt-into Insurance on your loan, you will see an ‘Insurance’ section in the Borrower Portal. This is where you are able to view and action the details of your Insurance.

View

  1. Premium Amount
  2. Status
  3. Enrollment Date
  4. Payment History
loan details insurance tab screen1

Action

loan details insurance tab screen2

Request a Certificate of Insurance Reprint

Requesting a Certificate of Insurance Reprint will send a notification to our Insurance Partner, Assurant, to send a replacement Certificate of Insurance to you directly.


Cancel your Insurance

Cancelling your insurance will send a notification to our Insurance Partner, Assurant, to cancel your insurance. Once the cancellation request has been received by Assurant, you will no longer have Insurance coverage for your loan.


You are able to review your previous requests on your loan in the ‘Loan Details – Request History’ section in the Borrower Portal. You will see any ‘New’ requests as well as your previously ‘Completed’ requests. You are only able to submit one request at a time, until the initial request has been moved to ‘Completed’ status.

loan details request history screen1

Once the Beautifi team has actioned the request, it will move to ‘Completed’ and you will be able to submit another action if desired.

loan details request history screen2

If you are experiencing issues with the Borrower Portal, or have further questions, you can directly call Beautifi at 1-800-969-7034 or use the Report Issue feature in the top right hand corner of the Borrower Portal.

Troubleshoot screen 1 Troubleshoot screen 2

Still have questions?
Our support team is available 24/7 to help you with any issues
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Fast approval and my dentist was paid directly—couldn’t have been easier.

I paid off my laser eye surgery early with no penalties. Huge relief.

Beautifi took a lot of financial stress out of our IVF journey.

Beautifi made my surgery affordable with monthly payments I can actually manage.

Fast approval and my dentist was paid directly—couldn’t have been easier.

I paid off my laser eye surgery early with no penalties. Huge relief.

Beautifi took a lot of financial stress out of our IVF journey.

Beautifi made my surgery affordable with monthly payments I can actually manage.

Still have more questions?

Beautifi is a Canadian financing company that helps people pay for elective medical procedures over time instead of all at once. That includes a wide range of treatments such as cosmetic surgery, non-surgical aesthetic treatments, dental, weight loss, bariatric procedures, fertility treatments, vision care, and more.

If your treatment is considered an elective medical procedure and the total is at least $1,000, there’s a very good chance you can pay with Beautifi. If you’re ever unsure whether your specific procedure is eligible, you can check the procedures page or reach out directly to the support team for clarification.

No, there’s no cost to apply with Beautifi. You can submit an application or seek an approval decision for free—there are no application fees or upfront charges just to see what you qualify for.

Applying also does not impact your credit score. One of the core benefits of Beautifi’s platform is that you can check available rates and options without worrying about hurting your credit. That means you can explore your financing choices, compare monthly payments, and decide if it’s right for you with total peace of mind.

No. You don't need to have a chosen provider before working with Beautifi. Beautifi can pre-approve your payment plan even if you haven't selected your doctor or clinic. This is helpful when you want to understand your budget and payment plan options before booking your consultation or committing to a clinic.

You can explore trusted providers and compare your options on Beautifi's Find a Provider page.

Once your loan is approved and you’re ready to proceed, Beautifi sends payment directly to your doctor or service provider. You don’t have to handle the funds yourself.

The timing of the payment is coordinated with your provider’s preferences and typically happens between one day and six weeks before your procedure. This ensures your clinic or provider is paid on time while you focus on preparing for your treatment, not on managing the logistics of payment.

If the provider you want to work with isn’t currently registered with Beautifi, that’s not a roadblock. You can simply let Beautifi know who your doctor or clinic is.

Beautifi will then reach out to your preferred provider, explain how the financing works, and give them the opportunity to register. This means you don’t have to switch providers just to access financing—you can often keep your first choice and still use Beautifi to make the cost more manageable.

Beautifi offers open loans starting at $1,000 and going up to $50,000, giving you flexibility whether you’re financing a smaller treatment or a more comprehensive procedure.

Repayment terms range from 6 months to 6 years, so you can choose a plan that fits comfortably into your monthly budget. Because the loans are open, you’re not locked in—you can pay extra or pay off the full balance at any time without penalties. The idea is to let you spread out the cost of your procedure while still giving you control and flexibility over how quickly you want to be debt-free.

Applying is done online and is designed to be quick and secure. You simply click “Apply Now” in the top right corner and follow the prompts to complete your application.

If you prefer help over the phone, you can call 1-800-969-7034 and a Beautifi representative can walk you through the application process step by step. Have specific questions or want written guidance? You can also email the team at customersuccess@beautifi.com.

Whether you apply on your own or with support, the goal is to make the process smooth, clear, and stress-free.

Yes. Our payment plans are flexible to fit your budget and lifestyle. If you’d rather pay part in cash, use savings, or combine with another payment method, you can choose to borrow only the portion you need through Beautifi.

This flexibility lets you customize how you pay. You can use Beautifi to pay for your whole loan or perhaps to top up what your budget won't allow. The goal is to make the total cost more manageable without limiting you to an “all or nothing” approach.

Beautifi offers fixed interest rates, which means your rate does not change over the life of your loan. Your monthly payments remain predictable from start to finish, making it easier to budget and plan around your financing.

All Beautifi loans are also open loans, which gives you full flexibility to repay sooner if you’d like. You can make extra payments, increase your payment amount, or pay off the full balance early without any penalties. This way, if your financial situation improves or you simply want to be debt-free faster, you’re rewarded—not punished—for paying your loan down ahead of schedule.

Many people initially think of putting their procedure on a credit card, but credit cards often come with high, compounding interest and no clear end date. With Beautifi, you get a fixed interest rate, a set term, and funded amounts designed specifically for medical and cosmetic procedures. That means you know exactly how long you’ll be paying and what your monthly payment will be, instead of a balance that lingers and grows.

Using Beautifi also helps you avoid tying up your credit card limit, so you still have your card available for everyday purchases, emergencies, or travel.